From the outset, let's be clear that I'm not talking about pastoral advice questions.
I think we lack pastoral care doctrines. What I mean is there is a whole section of Christian books under 'pastoral care' and standard beliefs about the process of helping standard problems, like drug addiction for example. There is a way to have Q and A to identify mainstream practices. I think the subject must insist on published works though as it easily slips into discussing personal problems rather than identifiable and published standard church practices. Because of this problem we currently avoid questions that seem to be about this subject like the plague.
I think a subject like this is more valuable then sectarian quirks as it affects more people. Not saying it would be easy to introduce or even if it is feasible, but definitely an expertise is missing here.
I think one possible example would be the question, What are the "signs of grief" for which a pastor should be on the look out?
In general, are these the kinds of questions we want to encourage? If so, how can we encourage them, and what guidelines do we want to make sure are in place for them?